At Cup & Box, we know ordering custom packaging can feel daunting — but we’ve made it simple. Below you’ll find answers to the most common questions about our process, products, and policies. If you don’t see your question here, just get in touch — we’re always happy to help.
Our minimum order is 10,000 units. This allows us to keep prices low and pass savings directly to you.
No — you only deal with us. We handle everything from factory communication to logistics, so you have a single, clear point of contact.
Anytime. Unlike some companies that restrict order windows, Cup & Box lets you order whenever your business needs it.
Orders can take between 5 and 10 weeks to arrive at your door. This depends on a variety of things like if you need a complex design and the number of units. Average delivery time is 6-8 weeks.
Absolutely not. We keep your design on file and when you want to order again, we can go straight to production.
While we don't provide samples of your order, we can send you examples of previous orders we've completed. That way you get to see the quality of our products first hand.
